Thank you for supporting Eliza Perry the label. All items are made personally by Eliza in her studio based in Otautahi. Each piece isn't cut out until an order is placed, supporting our made to order practise to attain an ethical and sustainable brand by cutting out any risk of overproduction. This then enforces the need for a no change of mind policy. We are not liable if you change your mind or order the wrong size as all our sizing details are clearly stated for each garment. For any questions or enquiries please do not hesitate to contact us at onlinesales.elizaperry@gmail.com where we will happily answer any queries!